ecMAX has been our operations partner since the launch of the Walmart cross-border e-commerce business. With recommendations from our strategic partner JD, we could not have been happier to have ecMAX along on the ride. In the start of our relationship, we had hired ecMAX purely on a project basis to assist us on the launch of our Walmart global store. Not only did ecMAX did a great job with quick execution and a good understanding of our requests, their familiarity of how to operate on JD saved us a lot of learning pains. We realized that ecMAX was a service provider we could not do without, and quickly established a long-term relationship with them. As the Walmart relationship with JD has grown and we had launched three flagship stores on JD, ecMAX has been with us the entire time. They are experts in operating within JD and their response rate has always been very quick with anything we have asked for (regardless of what time and day). With their expertise and their attitude of providing the best service to their customers, I would highly recommend ecMAX as your trusted operations partner in a complex market that is China.
- Jane Yan, General Manager, Walmart CBEC
- Pi Li, 博西中国E-Commerce manager
- 具在豪，韩国人参公社 跨境项目总监
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